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Benri.tech Documentation

Known Issues

Last updated: 2026-06-20

This is a living list of issues we’re aware of and tracking. If you hit something not listed here, email support@benri.tech (or use Settings → Diagnostics → Export to send us a log).

KI-001 · First reply is slow to open on some Samsung watches

Section titled “KI-001 · First reply is slow to open on some Samsung watches”
  • Affected: Samsung Galaxy Watch 4 / Classic (and possibly other Samsung Wear OS watches)
  • Symptom: The first time you tap a contact to reply, the screen may sit black/blank for a few seconds before the keyboard appears.
  • Workaround: Wait a moment, or press back and tap the contact again — it opens instantly the second time.
  • Cause: The watch’s on-screen keyboard cold-starts the first time it’s used in a session. This is the watch’s system keyboard loading, not WristMSG itself — once it’s “warmed up,” replies are fast.
  • Status: Known · investigating whether we can reduce the first-launch delay.